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Eating in the dining room is the best…eating in the bathroom is…not such a good experience.
52 Weeks of UX
3/8/10, 5:34pm SHORT URL: http://tumblr.com/xg077flm2
E-mail Conversation Between Myself and A Nice Person in the HR Department Who Helped Me Figure Out How To Correct A Mistake (or, going around in circles via email)
  • Me:

    My SSN on my W-2 is wrong. I'm not sure if it is a typo in printing or recording, but I need help making sure that some strange dude doesn't get confused with a larger Tax return than he expected. Is there anything I need to do?

  • Them:

    Try to change it in the ESS system. In the meantime I will contact [HQ] and ask to have it corrected. You should get a revised W-2. I will let you know as soon as I have it straightened out. Thanks for letting me know!

  • Me:

    I can't find the place on ESS to change my social. I clicked on "Myself" and there isn't a field to input my SSN. Help me please.

  • Them:

    Payroll in [HQ] is working on this with ADP. I requested a correction to your SS# and that should be done in the ADP system soon. I apologize for this and I will see if [HQ] has an update. Thanks.

  • Me:

    Awesome! Thanks so much. You rock.

  • Them:

    The SS# change was made, but I have not heard back from [HQ] about progress on the new W-2. I am staying in touch with them. Thanks.

  • Them (again):

    Update: [HQ] says this was mailed out to you last week. You should be getting it any day. Also, try checking ESS to see if it was corrected there. Thanks.

  • Me (11 days later):

    I haven't gotten the new W-2 yet and I'm still not able to find where I see what my SSN is on ESS (I'm at http://portal.adp.com/). I did look at my W-2 there and it still shows an incorrect SSN.

  • Them:

    You have not changed your address have you? If so, did you make the change in ESS? I was assured this was mailed to you 1½ to 2 weeks ago. You should have it by now. I know that there correction to your SS# was made in ADP. It may not show in ESS. I will see if the W-2 came back to [HQ]. Thanks.

  • Me:

    When I go to http://erc.enwisen.com/ and click on ESS it takes me to https://portal.adp.com. Is this the correct place to find my SSN? I just haven't been able to locate it anywhere. My address on https://portal.adp.com Is correct, is this ESS?

  • Them:

    No, just type in www.portal.adp.com and you will get to ESS. [Note: this is where I already am]

  • Me:

    I'm there now and I'm not seeing where my SSN is listed for me to check. It is incorrect on my W-2 that is listed there.

  • Them:

    It may not be available there. I checked the payroll system, and it is now correct. I have asked [someone from HQ] to respond to you since that is where the W-2 comes from. Thanks.

3/8/10, 12:04pm SHORT URL: http://tumblr.com/xg0772qoj
What if you, early-adopter geek fanperson, aren’t actually the target audience?
From 52 Weeks of UX: Apple’s iPad: For what Audience?
/reblogged from 52 Weeks of UX
NOTES: 57 3/7/10, 3:45pm SHORT URL: http://tumblr.com/xg0760ado

Now we’re playing outside

3/6/10, 4:12pm SHORT URL: http://tumblr.com/xg074p9k5 FILED UNDER: #hipstamatic  #helga viking  #bkackeys b&w 

Day at the Locks

3/6/10, 1:37pm SHORT URL: http://tumblr.com/xg074k0qo

My commute with Joe.

3/5/10, 1:28pm SHORT URL: http://tumblr.com/xg073c1yw
I want this shirt

I want this shirt

HIGH RES 3/5/10, 10:37am SHORT URL: http://tumblr.com/xg07379g7

2/28/10, 7:45pm SHORT URL: http://tumblr.com/xg06xi1ac
Jane is checking her MySpaces, (such as Friendster or MySpace).

Jane is checking her MySpaces, (such as Friendster or MySpace).

HIGH RES 2/27/10, 5:41pm SHORT URL: http://tumblr.com/xg06vz0ct
You need to unlink your feeds and put a tiny bit more effort into using each service for what it is. […] Each social networking site has a slightly different culture, with a slightly different grammar and set of conventions. When you dump your feed from one into the other, it can be jarring. It sends a message about your respect for the mores of the site that’s receiving the feed. It tells us that you don’t really care. It tells us that you aren’t really paying attention.
The Case for Handcrafted Social Media (Or Why You Should Stop Auto-Updating Your Feeds)
2/26/10, 12:09pm SHORT URL: http://tumblr.com/xg06ucysa